Randolph Bank Telebanc gives you immediate access to the information you need most often, 24 hours a day, 7 days a week from any phone. With Telebanc, you can quickly and easily:
• Verify Your Account Balances
• Know Which Checks Have Cleared
• Verify Deposits and ATM Transactions
• Transfer Money From One Account to Another
• Verify Loan Balances and Payments
• Get Current and Past Interest Information
• Receive a Fax of Your Account Statements
Call Telebanc today!
336-318-1218 in Randolph County
336-222-9335 in Alamance County
See detailed instructions below.
Thank you for calling Randolph Bank and Trust Company. Please listen carefully as our menus have changed.
For account information, press 1.
To leave a message, press 2.
To end this call, press 9 or hang up.
If you press 1:
Please enter your account ID number (Randolph Bank account number), followed by the pound sign.
If the account ID you entered is a checking account, press 1.
If the account ID you entered is a savings account, press 2.
If the account ID you entered is a certificate of deposit, press 3.
If the account ID you entered is a loan, press 4.
To return to the previous menu, press 9.
Please enter your security code, followed by the pound sign.
Please hold while we access your accounts.
Refer to the menu that corresponds with your account ID.
For your current balance and last deposit, press 1.
Gives your current balance and the date and amount of your last deposit.
To review transactions or receive a fax, press 2.
For the most recent checks, press 1.
For the most recent deposits, press 2.
For all transactions posted to your account, press 3.
To receive a fax of your account statement, press 4.
For pending transactions that will post as of the current business date, press 5.
To see if a specific check has cleared, press 6.
To return to the checking menu, press 9.
To transfer funds, press 3.
To transfer from checking to checking, press 1.
To transfer from checking to savings, press 2.
To transfer from savings to checking, press 3.
To return to the previous menu, press 9.
For other checking account functions, press 5.
For interest information, press 1.
For your Ready Cash account, press 2.
For payoff and payment information, press 1.
For interest information, press 2.
To return to the checking menu, press 9.
To return to the previous menu, press 9.
To inquire into other accounts or to change your Personal Identification Number, press 9.
For checking information, press 1.
For savings information, press 2.
For certificate information, press 3.
For loan information, press 4.
To change your Personal Identification Number, press 5.
To leave a message, press 6.
To return to the main menu, press 9.
For your current balance and last deposit, press 1.
Gives your current balance and the date and amount of your last deposit.
To review transactions or receive a fax, press 2.
For the most recent withdrawals, press 1.
For the most recent deposits, press 2.
For all transactions posted to your account, press 3.
To receive a fax of your account statement, press 4.
For pending transactions that will post as of the current business date, press 5.
To return to the savings menu, press 9.
To transfer funds, press 3.
To transfer from checking to savings, press 2.
To transfer from savings to checking, press 3.
To transfer from savings to savings, press 4.
To return to the previous menu, press 9.
To make a payment, press 4.
To make a loan payment from savings, press 2.
To make a payment to your Ready Cash account from savings, press 6.
To return to the previous menu, press 9.
For interest information, press 5.
Gives the date and amount of last interest paid, total interest paid to date in the current year, and the total interest paid in the previous year.
To inquire into other accounts or to change your Personal Identification Number, press 9.
For checking information, press 1.
For savings information, press 2.
For certificate information, press 3.
For loan information, press 4.
To change your Personal Identification Number, press 5.
To leave a message, press 6.
To return to the main menu, press 9.
Gives the date and amount of last interest paid, total interest paid to date in the current year, and the total interest paid in the previous year.
To inquire into other accounts or to change your Personal Identification Number, press 9.
For checking information, press 1.
For savings information, press 2.
For certificate information, press 3.
For loan information, press 4.
To change your Personal Identification Number, press 5.
To leave a message, press 6.
To return to the main menu, press 9.
For your current balance and loan payment information, press 1.
Gives your current balance, the amount and due date of your next payment, and the date and amount of your last payment.
For the most recent transactions, press 2.
For interest information, press 3.
Gives the total interest paid to date in the current year, the total interest paid in the previous year, and the total interest paid to date.
For loan payoff information, press 5.
Gives the current loan payoff amount.
To inquire into other accounts or to change your Personal Identification Number, press 9.
For checking information, press 1.
For savings information, press 2.
For certificate information, press 3.
For loan information, press 4.
To change your Personal Identification Number, press 5.
To leave a message, press 6.
To return to the main menu, press 9.
Instruciones par usar Telebanc Llamar para obtener informacion sobre la cuenta
Dialogo y Menus
Gracias por llamar a Randolph Bank, porfavor eschuche las opciones debido de los cambios que se han hecho.
Para informacion de su cuenta, presione 1.
Para dejar un mensaje, presione 2.
Para colgar, presione 9 o cuelge.
si presiono 1:
Porfavor ingrese su numero de ID (el numero de cuenta), seguido por la tecla del numero.
Si el numero que presiono es el numero de cheques, presione 1.
Si el numero que presiono es el numero de ahorros, presione 2.
Si el numero que presiono es el numero de CD, presione 3.
Si el numero que presiono es el numero de un prestamo, presione 4.
Para regresar al menu anterior, presione el 9.
Porfavor entre su contraseņa, seguido por la tecla del numero.
( si es la primera vez que habla para obterner informacion, sera los ultimos 4 numeros de su seguro social)
Porfavor espere mientras obtegamos su informacion.
Randolph Bank & Trust Company is participating in the FDIC's Transaction Account Guarantee Program. Under that program, through December 31, 2009, all noninterest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and separate from coverage available under the FDIC's general deposit insurance rules.
NOTICE: Randolph Bank is not responsible for and has no control over
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